With an objective to encourage use and adoption of the public transport system and to have a feedback mechanism to improve it further, Delhi Government has made it mandatory for Group A & B officers of Transport Department and Delhi Transport Corporation (DTC) to undertake at least one journey per week in Delhi’s public buses.
नई इलेक्ट्रिक बसों में यात्रियों के अनुभवों को जानने के लिए आज इलेक्ट्रिक बस में यात्रियों के साथ सफ़र किया और उनसे बातचीत की। इलेक्ट्रिक बस में यात्रा करते हुए सभी बहुत खुश और उत्साहित दिखें। यात्रियों ने माननीय मुख्यमंत्री श्री @ArvindKejriwal जी का धन्यवाद किया। pic.twitter.com/2IlsbOMAlJ— Kailash Gahlot (@kgahlot) May 25, 2022
The circular issued for the same by the Transport department today also includes a feedback mechanism by which the officers concerned have to fill in a proforma on various parameters on quality of service. Through this initiative, Delhi Government also aims to spread the message that shifting to sustainable public transport is a lifestyle change for betterment of the health of citizens and the environment.
All these officers have been directed to submit their feedback on buses and public transportation on following parameters:
- General cleanliness and maintenance of buses
- Availability of marshals in the bus
- Behavior of drier and conductor
- Observing of bus lane discipline by the driver
- Stopping of bus at designated bus stop
- Issue of over speeding/dangerous driving/overtaking by the driver
- Bus availability of time
Delhi Government has already developed a world class modern public transportation infrastructure for its citizens which already have reached an all time high fleet size of 7200 buses. This also include 152 fully electric zero emission buses, 150 of which were added yesterday in a flag-off by Chief Minister Arvind Kejriwal from IP Depot. All buses currently plying under Delhi Public Transportation fleet are equipped with modern a feature which includes increased surveillance through CCTV, Panic buttons and presence of Bus Marshals, live tracking of buses, two-way connection with Command-and-Control Center and contactless ticketing facilities. Pink passes are also provided to women for free travel in Delhi Public buses.
Delhi Government has been committed to provide a safe, affordable, convenient, and efficient public transport system with the objective to decongest the traffic as well as reduce vehicular pollution in Delhi.
Gahlot in a statement said “When it comes to improving the public transportation of Delhi, we want to walk the talk. Our officers are excited and committed to develop a world class public transportation infrastructure and participation of the public in the process is crucial. With transport and DTC officials frequently travelling in our public buses, we would be able to set up a regular feedback mechanism to improve our services. I would request our citizens to meet our officers, tell them what changes they would like to see in the public transportation system and see your ideas and issues transformed into actions.”